Klavi — Terms of Use (public offer)
These terms are the seller's public offer. By starting the trial, buying a licence or using the app, you accept them.
Version of October 26, 2026.
1. The seller
Seller: ФОП Бойко Надія Олексіївна (Nadiia Oleksiivna Boiko, individual entrepreneur); tax ID 2682213026; e-mail: 0077771@gmail.com.
When you pay in hryvnias via Monobank, we are the seller. Payments in dollars on the website go through Paddle: it is the reseller (merchant of record) and its buyer terms apply as well. When you buy in the App Store or Google Play, you buy from Apple or Google, and their rules apply as well.
2. The licence
We grant you a non-exclusive right to use Klavi on your devices for the paid term (for a lifetime plan — with no end date) within the limits of your plan. The app is licensed, not sold: the rights to the code, the name and the texts stay with the rights holder.
3. Trial, subscription and limits
- The trial is 14 days or 15,000 words (whichever ends first), with no card, one per person.
- Your plan sets the words, ✨ actions, devices and seats; all of it is on the Pricing page. When a limit runs out, you can top up words or change the plan.
- Monobank payments never renew automatically: you pay for each term separately and we remind you 3 days before the end. Through Paddle, the subscription renews by itself until you cancel it in “My account”; cancellation takes effect at the end of the paid term.
- Prices may change; a new price applies from the next term, and we will tell you in advance.
4. What is not allowed
- passing your licence or account to other people, except the seats of your team;
- getting around limits, the licence check or protection, or reselling access to “our tokens”;
- decompiling or taking the app apart, except where the law expressly allows it;
- using the service for anything illegal, spam, fraud, infringing other people's rights or overloading our server.
5. Text is processed by AI — check it
Recognition, ✨ actions, translation and “Final text” are done by artificial intelligence. AI can make mistakes — check the text before you send it, especially numbers, names, addresses and amounts. You are responsible for the texts you send.
6. Your data
How we handle data is described in the Privacy policy.
7. Refunds
14 days — a refund with no questions asked; the licence is switched off.
One refund per account; how to ask for it and how each payment channel returns the money — on the Refunds page.
8. Limitation of liability
We do our best to keep the app working but do not guarantee uninterrupted service: speech services, the internet and app stores do not depend on us. Our liability is limited to the amount you paid us in the last 12 months. This does not limit liability that the law does not allow to be limited (for example, for intent or gross negligence), nor your rights as a consumer.
9. Governing law and disputes
These terms are governed by the law of Ukraine. If you are a consumer living in another country, you keep the protection of your own country's law that cannot be excluded by contract (EU Rome I Regulation, Art. 6). Let's first try to settle any dispute by e-mail at 0077771@gmail.com.
10. Changes and termination
We may change these terms; we will announce important changes in advance and they will apply from the next paid term. You may stop using the app at any time. We may close access for a serious breach of these terms.